Fairford understand that it is not always enough to have a great product but it is also very important that the support and service is given to a very high standard.

Support is offered even before you have purchased a Soft Starter from Fairford. Their sales engineers are always on hand to offer advice on how Motor Control technologies can improve your process, solve a problem or save you money. The support is offered throughout the whole process and well into the future; in fact we are still supporting products that are continuing to work in the field installed in the 1980’s! If you have any questions, please do not hesitate to email our sales engineers at

Fairford has authorised service departments in many countries who will service a specific area of the world, supported from the main service department in the UK we are able to offer fast turnaround in the unlikely event that something goes wrong. For more information on our service departments please email

"Customer, Due to the nature of my business I am always on a tight dead line and Fairford always manage to satisfy my requirements!"

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